Acceptable Use Policy

This Acceptable Use Policy ("Policy") is a part of your hosting agreement with SoreTech for the purpose of defining the terms for using my web hosting services. This Policy is in place to protect the security, reliability, and integrity of the hosting environment for all clients.

By using my web hosting services, you agree to comply with this policy.

1. Lawful Use

You agree to use SoreTech hosting services only for lawful purposes. You must not use my services to host or transmit any material that is unlawful, fraudulent, or has an illegal purpose or effect. This includes, but is not limited to:

• Anything that violates UK law, including copyright, trademark, and intellectual property rights.
• Spamming, sending unsolicited emails, or using the service to promote illegal activities.
• Hosting or distributing any content that is defamatory, obscene, offensive, hateful, or discriminatory.
• Any activities that are fraudulent, such as phishing or online scams.

2. Prohibited Content

The following types of content are strictly prohibited on my servers:

• Illegal Content: Any material that is illegal in the UK, including pirated software, copyrighted material without permission, or child sexual abuse material.
• Malicious Content: Any files, code, or software designed to disrupt, damage, or gain unauthorised access to a computer system, such as viruses, malware, or spyware.
• Offensive Material: Content that is excessively violent, hateful, or encourages discrimination or harm against individuals or groups.
• Unauthorised Access: Any attempts to access, scan, or probe the security of the server or any other network without explicit permission.

3. Resource Usage

To ensure fair usage and optimal performance for all clients, your website must not consume an excessive amount of server resources. This includes CPU, memory, and disk space.

• SoreTech hosting is designed for typical small business and personal websites and is not suitable for large-scale applications, file storage, or high-traffic sites.
• If your website's resource usage negatively impacts the performance of other clients' websites on the same server, you will be notified and given a reasonable timeframe (typically 24–48 hours) to reduce usage or upgrade to a suitable plan, unless immediate mitigation is required to protect overall server stability.

4. Responsibility and Security

• Direct Access Security: Where you are provided with direct access to your website application or files (such as SFTP access), you must keep your login credentials secure and confidential.
• Managed Security: For all managed plans, SoreTech is responsible for the core platform and hosting infrastructure security. You remain responsible for ensuring the content you supply and upload does not contain malware or security risks.
• Data Protection & Local Copies: While SoreTech maintains routine automated snapshots for disaster recovery, you are encouraged to retain local copies of your vital content and assets. SoreTech is not liable for data loss resulting from policy enforcement or client-managed file changes.

5. Enforcement and Consequences

I reserve the right to determine, in my sole discretion, whether there has been a breach of this policy.

If a breach occurs, I may take any of the following actions:

• Issue a formal warning.
• Immediately suspend or terminate your hosting account.
• Remove any infringing content without notice.
• Report the activity to law enforcement if required.

Any material breach of this policy will result in the immediate and permanent termination of your services without refund.

6. Changes to this Policy

I reserve the right to revise this policy at any time. Any changes will be posted on soretech.co.uk or communicated to you directly. It is your responsibility to stay informed of any updates.

Violations may result in suspension or termination of service. If you're unsure whether your content or usage complies, feel free to ask me.

AUP Version: v1.2 (Updated: 29 September 2026)